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The Challenges of Corrective Action Trend Reporting at Nuclear Sites
Institute of Nuclear Power Operators (INPO) Corrective Action Program Principle #10: "Information in lower-tier performance observation or reporting programs is periodically assessed for trends needing additional evaluation or corrective action"

Problem
To address the above principle with a manual process requires many hours and resources to properly gather, identify and report data trends. As a result of this, the following problems are found at many nuclear sites:

  • Site executives want the trend report more promptly.
  • Better trending of low-tier data is needed.
  • Creating the trend report is a manual process.
  • Too much time is spent gathering and identifying data.
  • Not enough time is spent analyzing data.
  • Analysis of data requires an end-user with technical knowledge.
Solution
Trending Manager is a web-based trending analysis system initially developed for the nuclear industry to automate the data intensive trending process.  This system increases the productivity and effectiveness of your trending program.  It has been in use at nuclear sites for several years with proven results.  The application addresses many of the above issues by:

  • Allowing groups and the site to complete and deliver the trend report to site executives more promptly.
  • Providing instant detail drill down capability to low-tier data.
  • Automating the creation of the Trend Report.
  • Automating the gathering and delivery of the data.
  • Giving the site more time to identify and analyze the data.
  • Completely removing the need for technical knowledge.

Identification Process Issues
Problem: Inability to access a "Point in Time" snapshot of data.  Auditors want to see the data that was suspicious at the time the trend was identified.
Answer: Trending Manager takes a snapshot of the data and provides a static non-modifiable view of the data for the future.  This gives the trending analyst and auditors the ability to go back and see the data analysis as it was at that "Point in Time".

Problem: It is not easy to create the data analysis (showing statistics, slope, graphs and charts).
Answer: To create the entire quarterly data analysis (statistics, slope, graphs and charts) requires only three mouse clicks in Trending Manager.

Problem: There is not a common process for all groups to identify trends.
Answer: Trending Manager provides a common view for all groups to identify and analyze their trends.

Problem: Previous quarterly analysis is not readily available.
Answer: Trending Manager provides a single web page (portal) for instant access to all historical information to make it easier to view, analyze and identify adverse trends.

Problem: It requires desktop application software to identify a trend (ie:  MS Access).
Answer: No desktop application software required. Trending Manager only requires a web browser to view and identify a trend.

Problem: A user needs to have some technical knowledge (ie: MS Access or SQL) to identify a trend.
Answer: The only knowledge a Trending Manager user needs is the ability to “surf the web”.

Problem: It takes too long and requires too many steps (multiple queries) to be able to drill down on the data.
Answer: Trending Manager allows instant and easy (one click) drill down capability.

Problem: Data is displayed in inconsistent formats due to the structure of the data making it difficult to identify a trend.
Answer: Trending Manager provides all data analysis in a consistent format (ie: reports, standard deviation, graphs, charts).

Problem: Identified trends sometimes get lost because they are manually recorded and tracked  (ie: Word, MS Excel, local drives, etc).
Answer: Trending Manager provides (via a web browser) a way to electronically flag and track trends in a central trend repository.  This prevents identified trends from being lost due to manual tracking.

Problem It is difficult to see previous quarters’ data while viewing current quarter’s data.
Answer: Trending Manager provides unlimited historical quarterly data on the same page as the current quarter’s data.

Problem: Some users prefer graphs, some prefer numbers and some prefer "slope" to identify trends.
Answer: Trending Manager’s analysis provides the data in numbers, graphs, charts, and "slope" with instant access, using only a web browser.

Problem: It takes too much time and too many steps to view the details of "condition report" items.
Answer: Trending Manager allows a user to quickly view the detail of "condition report" items with one mouse click.

Problem: It is takes too much time and too many steps to produce charts and graphs.
Answer: Trending Manager provides instant access to charts and graphs using a web browser.

Problem: Negative trends are not obvious while viewing data.
Answer: Trending Manager highlights adverse trends in red on numbers, charts, graphs and slope.

Problem: Cannot easily view trends by multiple code types (ie: Trend by causal factor and event code and group).
Answer: Trending Manager delivers unlimited combinations of code type views.

Problem: Group Trend Coordinators only want to see their respective data and not have to sift through the entire site’s data.
Answer: Trending Manager can provide, with one mouse click, a filtered view of the data.


Analysis / Screening / Review Process Issues
Problem: Site and Group Trend Coordinators need a quick and simple way to do analysis.
Answer: Trending Manager provides a quick and easy way to identify, analyze and report trend data.


New Trends
Problem:  There is not a central repository for trends that are not currently being tracked.  Auditors often request the documentation why an identified trend is not being reported. 
Answer: Trending Manager provides a central repository for all identified trends, whether they are open or closed.  Trending Manager allows a user to comment and document the research and action taken regarding a trend.  This provides the trending coordinator the ability to show the auditor that a trend was properly identified, tracked and closed.

Problem: A trend may be identified in a particular area but needs to be assigned to another group.
Answer: Trending Manager provides the ability to easily assign an identified trend to another group.


Existing Trends
Problem: It is difficult to find what action was taken regarding an existing or closed trend.
Answer: Trending Manager provides the ability to track what action was taken by trend by quarter.

Problem: Documentation for existing trends is difficult to find and review.
Answer: Trending Manager is a central repository for all previous trends and supporting documentation by trend by quarter (ie: analysis remarks, status (open/closed), improvement status, action to be taken, external attached documents).

Problem: Closed trends need to be reported in the current quarter and rolled off the next quarter’s trend report.
Answer: Trending Manager automatically reports the closed trend in the current quarter and automatically removes it from the next quarter’s trend report.

Problem: Group Trending Coordinators need an area to input and track their quarterly group/area summaries.
Answer: Trending Manager provides a way for group and site coordinators to input and track their quarterly summaries.


Reporting Process Issues
Problem: It is difficult and time consuming for the Site Trending Coordinator to gather and track individual group trend reports.
Answer: Trending Manager is a central repository for all trends and trend reports, so that Site Trend Coordinators do not have to manually create and track group trend items.

Problem: Individual group reports are inconsistent.
Answer: Trending Manager delivers group and site reports in a consistent format.

Problem: It is time consuming and takes too many steps to consolidate all the group reports.
Answer: Trending Manager consolidates all the group reports with one mouse click.

Problem: Individual group reports contain external documents that need to be included.
Answer: Trending Manager allows for the attaching of external documents by trend by quarter.  These documents are kept in the central trending repository for easy access.

Problem: It is necessary to put the trending report in a central location for easy access.
Answer: Trending Manager produces a report in HTML format so that it can be viewed and printed with a browser (along with previous quarterly reports).